Talk to your customers directly from Fidras. No switching between apps. See their purchase history, segment, and LTV while you chat. Resolve issues and close sales in one conversation.
Stop juggling between WhatsApp Business and your Shopify admin. Fidras gives you a built-in WhatsApp chat interface right inside your dashboard. When a customer messages you, you see their full purchase history, segment, lifetime value, and open orders — all in one view. Context is everything in customer conversations. When you know a customer is a VIP who's spent thousands, you handle their complaint differently than a first time buyer. Fidras gives you that context instantly so every conversation is informed, personal, and effective.
Chat with customers on WhatsApp directly from your Fidras dashboard
See full customer profile — orders, LTV, segment — while chatting
Quick reply templates for common questions and scenarios
Tag and categorize conversations for follow up
Conversation history synced across your team
Send product recommendations and order updates mid conversation
24/7 availability — customers can message anytime
No separate WhatsApp Business setup needed