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Built-in WhatsApp Chat

Talk to your customers directly from Fidras. No switching between apps. See their purchase history, segment, and LTV while you chat. Resolve issues and close sales in one conversation.

Unified inbox
Customer context
Quick replies

Stop juggling between WhatsApp Business and your Shopify admin. Fidras gives you a built-in WhatsApp chat interface right inside your dashboard. When a customer messages you, you see their full purchase history, segment, lifetime value, and open orders — all in one view. Context is everything in customer conversations. When you know a customer is a VIP who's spent thousands, you handle their complaint differently than a first time buyer. Fidras gives you that context instantly so every conversation is informed, personal, and effective.

Chat with customers on WhatsApp directly from your Fidras dashboard

See full customer profile — orders, LTV, segment — while chatting

Quick reply templates for common questions and scenarios

Tag and categorize conversations for follow up

Conversation history synced across your team

Send product recommendations and order updates mid conversation

24/7 availability — customers can message anytime

No separate WhatsApp Business setup needed