Turn one time buyers into loyal customers. Keep them engaged with order updates, shipping notifications, review requests, and NPS surveys. Merchants see 40% higher repeat purchase rates.
Turn one time buyers into loyal customers. Fidras Post Purchase automation keeps customers engaged after they buy, building trust and encouraging repeat purchases through timely communication. Our merchants see 40% higher repeat purchase rates with post purchase flows. The relationship doesn't end at checkout. What happens after the purchase determines whether a customer comes back or forgets about you. Keep them informed about their order, ask for reviews at the right time, and learn what they really think about your products and service.
Instant order confirmations via email and WhatsApp with order details
Shipping notifications with real time tracking updates
Delivery confirmation with product care tips and usage guides
Automated review requests sent at the optimal time after delivery
Measure customer satisfaction with NPS and CSAT surveys
Collect product feedback to improve your offerings
Cross sell related products after successful delivery
Messages trigger automatically based on order status changes
Use customer feedback insights to improve experience
